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With small business office technology, there is no time for downtime.

Even if you’re not a medical or dental practice, we provide comprehensive technology support to other small business like yourself, allowing you to focus on your business and not get caught up in the technology that runs it. We focus on you – your business, your needs and your goals. We match our business solutions to you, not the other way around.

Evaluation & Consultation

When we evaluate your small business, we look at your entire office, not just the technology within it. We look at how you and your staff conduct business, as well as your office space and how you work within it. We also compare your existing technology against your needs and wants. From there, we advise you how to make it all a reality.

Product Procurement

As a Dell partner, we have access to Dell’s quality business grade computer systems & peripherals, as well as to their comprehensive product warranties. Dell’s small business technology solutions are trusted around the world for their performance and versatility. We also have access to all major manufacturers of the finest hardware and software in the marketplace that can turn any small business into a top performer.

Preventative Maintenance

As the saying goes, an ounce of prevention is worth a pound of cure. This saying is especially true in the world of office technology. It is important to consistently maintain your computer network to ensure optimal performance. On a routine basis we can take appropriate measures to ensure that your systems and applications are maintained to provide you with maximum uptime.

Diagnosis & Repair

With technology, just as in life, things can and do go awry. We are always available to assist you in your times of need. Our first step involves triaging your issue by listening to your description of it and its impact on your office. We will assess what steps may be necessary to take and will dispatch the appropriate resources to resolve the issue in an effective, efficient manner.

Remote Technology Support

Sometimes you may encounter a technology problem or have a need that we can address remotely, either by assisting you over the phone or remotely connecting to the system(s) in question. Wherever possible and appropriate, we can assist in resolving your issue in this manner. The benefit of remote support is that you can be assisted in a quicker timeframe and can therefore minimize downtime and lessen the impact of any technical issue on your business.

Technology Installation & Configuration

Proprietary & Retail Software

While we have experience in installing & providing support with the popular packages like QuickBooks, Peachtree, and Microsoft Office, we are also ready to help you install more proprietary solutions into your small business. We will work with your software provider to ensure that your software is installed & configured appropriately and that all your technology needs are met.

Computer Hardware & Peripherals

Some companies “drop-in” your computers and related equipment. We place your systems where they will make ergonomic sense to how you work. We make sure that the technology footprint complements how you conduct business instead of impeding you. In addition to proper placement, we configure your overall computer network to the specific requirements of your office.

Mounting Solutions

Certain environments require that your equipment is mounted to be most effective. We have at our disposal a variety of mounting solutions for both your computers and your LCD displays. The mounting solution applied depends on your specific needs.

Audio/Video Solutions

If you have a need for any type of audio or video solution throughout your office, we can help. We have experience with a number of distributed audio & video solutions.

Communication Solutions

Having an effective and reliable phone system in place is critical in the successful operation of any business today. From proper call routing and handling to voicemail management, we can deliver a solid solution.

Technology Recycling Services

In an effort to ensure the proper disposal of computer & related equipment, we offer to pick up and dispose of your obsolete technology in a safe and efficient manner, saving you from becoming an antique technology collector and allowing you to reclaim some of your storage space.

No matter what your technology support needs are, we are here as capable, competent professionals who can deliver the reality you desire. No matter what the task, we can work with you to make it happen. Contact Integrity Systems & Solutions, LLC today to discuss your small business technology needs.

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