We have had a long standing relationship with your company and continue to be impressed with your personal customer service and prompt response in emergencies. Your crew are all helpful, professional and conscientious. I could not imagine running an office in today's techno-logic environment without having Integrity Systems & Solutions to help guide us in the right direction.
Karen Piscitelli Practice Manager, Yale Dermatology Associates, PC New Haven, CT
If you are in need of an onsite technician, Integrity is well equipped to handle your situation and has the resources available
We know that there are times that we must get on site to address your needs. You may have new equipment that needs to be installed and configured or technology that cannot be diagnosed and/or fixed remotely. We will dispatch a member of our onsite support team to assist. Our team is comprised of competent and confident professionals who are experienced in your environment and committed to supporting you.
We have support teams who are responsive to your needs which provides you with peace of mind.
Dedicated and experienced help desk staff to help diagnose and repair your issues to keep you running.
Many issues and problems we encounter today can now be addressed remotely, either by assisting you over the phone or remotely connecting to the system(s) in question. Wherever possible and appropriate, we can assist in resolving your issue in this manner. The benefit of remote support is that you can be assisted in a quicker time frame and your issue can be resolved quicker, which reduces downtime in your practice.
The quicker we can address your issue, the sooner you can return your focus to your business and not worry about the technology that supports it.
We are available 24/7/365. If you have a critical issue, we are always available to help.
Sometimes you experience critical issues either inside or outside of normal business hours that need to be addressed quickly. No matter the time of day or day of the week, Integrity is available for you with an on-call staff that will either resolve your issue or
An apple a day...
Just as a patient should brush and floss their teeth, eat
Day or night, your systems are monitored for security, stability
In medicine, checking a patient's vitals periodically throughout your relationship allows you to pinpoint possible areas of trouble. Much in the same way, our monitoring system identifies areas of concern with your technology and alerts us and you to their existence.
It is important to understand any underlying issues before they present as an emergency that can cause business interruptions.
Allow us to show you the path to success.
While it can be exciting to have the latest and greatest technology, if you are not trained in its proper use it can cause you frustration and stress. Integrity takes the time to listen to you and your needs and teaches you how to gain the most from your technology.
Don't underutilize your investment. Proper training will allow you to make the most of it and truly achieve the reality you desire.
Useful content that can help you improve how your business works with technology.