As part of Integrity’s proven process, a phased approach was taken to onboard the office as a customer. Integrity performed a detailed evaluation of the office, reviewing and cataloging the technology in place. After discussing with Dr. Previtt our findings and reviewing the business as a complete entity, Integrity was able to develop a path to resolution of all the practice issues and propose solutions to address those issues. The Integrity team isolated the issues affecting both the server and the network and developed a plan towards stabilizing the technology. Due to the age and condition of the server, it was determined that a new dedicated server would be the appropriate course of action. All pertinent data was restored and transferred to the new dedicated server. As part of the implementation, all existing workstations were reloaded and reconfigured with the more current Windows 10 operating system.
The network equipment was replaced with a new business class network switch, router/firewall and access points for better security. Additionally, the office was transitioned to Integrity’s VitalIT plan which included an encrypted online backup solution and encrypted email.