The Integrity Blog
Insight into what questions dental and medical practices should ask managed IT providers as they are searching for one. The checklist also dives into red flags to be on the look-out for.
Protecting patient records (PHI) and keeping your operatories running requires constant vigilance. This October, we encourage practice managers and doctors to review these four critical cybersecurity pillars with their teams:
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When workstations, servers, or network switches are still running every morning, it’s easy to think, "If it isn't broken, why spend money to replace it?" In a busy 10 to 50 workstation practice, hardware doesn't fail all at once. Instead, it ages slowly, silently bleeding revenue through lost time, frustrated staff, and compromised patient experiences.
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Insight into what questions dental and medical practices should ask managed IT providers as they are searching for one. The checklist also dives into red flags to be on the look-out for.
This November, Integrity Systems & Solutions marks 30 years of supporting dental practices across Connecticut, Massachusetts, and Rhode Island. When we started three decades ago, "dental technology" meant a single computer at the front desk handling appointment scheduling and basic billing. Today, a busy 10 to 50 workstation practice relies on digital imaging, complex network infrastructure, and real-time integration across every operatory. While technology has evolved, the real driver behind our success has always been our people. Tools and hardware don't build long-term relationships—attentive, accountable humans do. Every day, our dedicated engineers, account managers, and support technicians embody the three core standards that define our business:
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You can’t have eyes on your practice every moment, but you do have the technology at your disposal to make sure it’s covered 24/7: video surveillance.
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As modern dentistry evolves, new products are constantly entering the market, all with the ability to outperform old technology. While investing in the latest and greatest should save time and money, that’s not always the case.
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For any practice, foundational technology is a key factor for the operation. But how do you determine those needs? First and foremost, notes Jon Northway, co-founder and Senior Technology Consultant at Integrity Systems & Solutions (ISS), defining requirements starts with the type of practice you will have. Are you a general dentist, or do you specialize in a particular area, like endodontics, pediatric dentistry, orthodontics, oral and maxillofacial surgery, etc.? Understanding practice direction informs workflow and technology criteria.
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